Bangalore, Thursday, Feb. 19, 2004 - Hinduja TMT (HTMT), the IT flagship company of the Hinduja Group today announced that the company will resell Aspect's contact center solutions in India with a focus on the southern region. Aspect Communications Corporation (Nasdaq: ASPT), is a leading provider of enterprise customer contact solutions.
As part of its strategy, HTMT is expanding its portfolio with proven products from acknowledged leaders, according to R. Mohan, president and CEO, HTMT Ltd. (IT division). "This alliance supports HTMT's strategy," said Mohan. "Indian contact centers strive to meet high standards for their multi-national clients, and proven technologies help them do so. The Indian market and global enterprises will benefit from Aspect solutions, which are designed to exacting standards to meet the complex needs of mission-critical contact operations. Currently, there is a pressing demand for enterprise- quality workforce management applications. We believe Aspect's workforce management solution can meet that demand for our customers."
"In India, both the overall IT and the workforce management (WFM) markets are expanding. According to Datamonitor estimates, there are currently over 1,500 call centers and 92,000 agent positions in India. The number of call centers and agent positions is expected to grow at a CAGR of 20.2 percent and 20.7 percent respectively to reach 3,920 call centers and 237,000 agent positions by 2008," said Tom Pringle, Datamonitor associate analyst, CRM. "Our research also shows a strong growth trend for WFM technology in Asia Pacific, where the market will grow from $19 million in 2005 to $33 million in 2008. This will provide an opportunity for Aspect's contact center solutions to address the needs of a growing pool of agents in India."
"This alliance with a regional leader such as HTMT will allow us to better reach the expanding Indian market with our solutions," said Paul Farrell, Aspect's chief customer strategy officer. "As contact center demand grows in India, so will demands placed on technologies. Aspect solutions can address the wide range of challenges associated with managing communications, information and large workforces efficiently to serve customers around the clock."

About Hinduja TMT: (HTMT)
Hinduja TMT Ltd. (HTMT) is one of India's premier IT houses, focusing on information technology-enabled services (ITES) and business process outsourcing (BPO) besides IT services. HTMT is ranked among the top 10 ITES players in India employing over 1,800 people and ranked first in the "preferred employer" category in the employee satisfaction survey conducted by Dataquest and IDC. HTMT's expertise is in the areas of insurance, financial services, manufacturing and telecom. The company has its delivery center in Bagalore and Mumbai and has marketing offices in the USA, UK and Europe. HTMT has world-class infrastructure in line with global standards of environment, resources and deliverables. HTMT is one of the few companies in the BPO business that has output quality very close to six sigma standards and has set its eye firmly on a continuous improvement program. HTMT is SEI CMM Level 4 assessed, ISO 9001:2000 compliant and recommended for BS 7799 Certification. For more information about HTMT, visit the company Web site at www.hindujatmt.com

About Aspect Communications
Aspect Communications Corporation is a leading provider of contact center software and services that enable businesses to manage and optimize customer communications. Aspect's global customer base includes more than two-thirds of the Fortune 50 and leading corporations in a range of industries including transportation, financial services, insurance, telecommunications, retail and outsourcing, as well as large government agencies. The company's leadership is based on 19 years of expertise. Aspect is headquartered in San Jose, Calif., with 24 offices in 11 countries around the world.

Contacts:
Jennifer Stroud
Public Relations
Aspect Communications
(615) 221-6842
jennifer.stroud@aspect.com