HTMT
results for second quarter & half year ended 30th September
2004
First Half' 04-05 : Total income up by 20% to Rs.90.95
Crores, PAT at Rs. 40.02 Crores
2nd Quarter' 04-05 : Total Income up 11% to Rs. 45.61
Crores, PAT at Rs. 21 Crores
Mumbai, 30th October 2004
Hinduja TMT has posted a total income of
Rs. 45.61 crores for the second quarter ended 30th September
2004, up 11% from Rs. 41.07 crores a year ago. Reduction in
income from an outsourced call centre for a telecom client
and lower other income restricted the Company's revenue growth
for the quarter. This, coupled with higher staff expenditure
on account of ramp ups in the Company's BPO business resulted
in the Profit after tax growing by a modest 4%, to Rs. 21.04
Crores for the second quarter ended 30th September 2004 from
Rs. 20.30 crores for the corresponding quarter in the previous
year. Sequentially, the net profit of the Company has risen
by 11% during the current quarter.
For the half year ended 30th September 2004, the Company's
total income rose by 20% to Rs. 90.95 Crores, while the net
profit for the period increased by 7% to Rs. 40.02 Crores.
Operational Performance
High quality execution has led to a strong ramp up
in your Company's existing BPO businesses out of its Bangalore
Offshore Delivery Centres. Out of a total of 2156 employees
at Bangalore as on date, 1417 employees are engaged in BPO
activities, 539 in Call Centre services, 150 in Software Development
and 50 in support services.
In the first six months of the current financial year, the
number of BPO employees has increased by 553 or 64% thereby
increasing the ratio of employees engaged in BPO activities
to the total employees from 28% as on March 2003 to 66% at
present. Going forward, this trend would continue as the Company
expects to have more BPO services delivered from India.
Global Operations
The recently acquired operations in Philippines (Customer
Contact Centre Inc. & Source One Communication Asia Inc.)
and US/Canada (Source One Communication Inc.) will continue
to focus on call centre services.
With these acquisitions, HTMT has not only addressed the risk
of high client concentration in its ITES (BPO/Call Centre)
business as it has added about 22 new customers, it has also
added different verticals like Pharmaceutical Products, Consumer
Electronics, Household Products, Financial Services, Energy
and Utilities to its market segments. Together with the Indian
operations, HTMT's consolidated global employee strength has
now crossed 3600.
Commenting on the acquisitions, Mr. K. Thiagarajan, Managing
Director & CEO said "We are in the process of co-ordinating
the efforts of HTMT with c3, SOCA & SOC and leveraging
offshore/offsite infrastructure, integrating the manpower,
realigning the management systems & quality processes,
cross selling the locations & services and setting up
an aggressive marketing network worldwide to further expand
our revenue & customer base. The new business model adopted
by HTMT is more enduring in the long term and it will adequately
leverage country strengths, expand its global footprint, grow
client relationships and enhance its competitive advantage."
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