Before we address the issue of why you should consider HTMT as
their preferred vendor for outsourcing, we would like to address
more generic issues, which an organization could consider.
Why
outsource?
According
to Eric K. Clemons of the Wharton School, there are four benefits
to outsourcing.
They are:
1. Lower cost.
2. More flexibility
3. Quicker development
4. Accounting.
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In other words, you will incur no overhead costs. |
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HTMT will provide its own facilities, systems, bandwidth,
and so on. |
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Which can in turn get your product to market sooner and focus
on your core competence of addressing and expanding your marketplace
with lower costs of operation. |
Today, the need to reduce operational and capital expenses coupled
with emerging technologies, severe resource shortages and complex
regulatory requirements are challenging organizations everywhere
to find new ways to operate more efficiently without sacrificing
quality...
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HTMT is the Answer! |
Account Management
HTMT' s dedicated account team works closely with you to identify
and integrate the most effective and cost efficient services based
on your current environment and future performance needs. An account
manager supports you throughout the length of the contract.
Achieve or maintain focus on primary business
With HTMT providing turnkey solutions, clients improve focus on
corporate strategies. This ability to directly focus enables our
clients to enhance their products, services, and sales with little
interference.
Become more competitive in the marketplace
Outsourcing with HTMT enables companies to enhance their competitive
edge by providing new products with minimal training, personnel
and technology implementation expense, and delay.
Obtain world-class information technology capabilities and resources
HTMT Information Systems infrastructure combines the latest technology
and technical expertise to give clients the ability to reduce costs
associated with processing, system development, staffing, and training.
This will allow our clients to focus time and resources on achieving
Information Technology business strategies.
Become more cost-effective and flexible
Cost reduction is directly associated with improved applications
development, systems management, and transaction processing. By
outsourcing with HTMT, companies can put increased resources towards
meeting the company goals, optimizing financial assets and reducing
administrative costs.
Improved internal service
HTMT helps improve quality and customer satisfaction by providing
a superior level of service to both internal and external constituents.
Maintain a leading-edge understanding of the Health/Life Insurance
industry
As the preferred outsourcing partner for a leading insurance firm
in the US, HTMT has first-hand operating and management experience
in the market it serves. As the philosophy and economics of services
and healthcare delivery evolve and impact business practices, the
HTMT staff can help clients adapt to change.
Why
HTMT?
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The first truly convergent company in India |
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The first to have started a 100 seat call center in India
in 1996 |
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Availability of a rare mix of talent from varied fields of
Insurance, Telecom, IT and Customer services |
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Experience in working with Fortune 100 companies |
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Ability to initiate BPO & Call center project in under
60 working days |
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Already successfully running a 180 seat BPO & 240 seat
Call center for a US Insurance & Telco both of which is
to be soon ramped up to 540 seats |
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Successfully running a back office-processing job for one
of the largest health insurance companies of US. |
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Offers the highest cost advantage due to its location in India |
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Services can be provided across the globe because of its global
presence |
Some more reasons...
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Best Human Resources across various fields available |
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Compliance with global quality standards |
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Offer the best technology platforms - with support from the
IT Services Division for Software and Technology Services. |
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Administration of Globally recognized agent training programs |
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Have a close working relationship with local Telecom service
providers |
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Financially stable group operating globally since the last
100 years |
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Strong Management |
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from IIT, IIM and Best Colleges in India |
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Experienced Technology Partners for BPO & Call Center |
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Excellent HR Policies |
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